Shipping & Returns

SHIPPING 

We offer a $15 flat rate shipping fee on all clothing and smaller items.  Orders over $200 will ship free of charge with some exclusions.

The following items are excluded from the flat rate shipping:

  • Clearance and discounted items
  • Farm & Ranch equipment such as: gates, chutes, panels, stalls, feeders & groomers
  • Feed, mineral and supplements that are oversize/overweight
  • Roping Dummies (call for freight quote)

Please contact us for a freight quote on excluded items.

While we will do our best to package your purchase securely, glass items are shipped at your own risk.  For this reason, we strongly recommend that all glass items be picked up in store.
 
We ship Canada Post expedited parcel (3 to 5 business days in Canada).

For all other shipping methods please contact us for availability and pricing.
 
USA/International Orders

Shipping on all orders to the USA or overseas destinations are at the customer's expense.  

RETURN POLICY

Please remember that we are a very small store and shipping is quite expensive.  With that in mind, returns will be shipped back at the buyer's expense.

We only offer refunds in the form of exchange or in-store credit. Store credit will only be issued if your returns are received back to us within 14 days of you receiving your purchase. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a credit or exchange. If you purchase an item for store pick up, the 14 days begins when your item becomes available for Pick Up in store. If you purchase at our Vermilion store, it will be 14 days from the date of purchase.

Please do not ship back your items if they are outside of our return window or do not meet the requirements. We cannot send it back for free.

SALE items are FINAL SALE and CANNOT be returned. If you have any questions on if your item is eligible for return, please ask us before you ship it back.

For your item to be eligible for returns it must:

  • be unworn, with tags attached
  • be in the same condition that you received it
  • be free of any odors, smoke smell, perfume.
  • be free of any makeup or deodorant stains
  
ALL RETURNS CAN BE SHIPPED TO:

BRANDED
4915-51 Street

Vermilion, Alberta
T9X 1B4